As e-commerce especially online retailing is gradually picking up in Nigeria with the increase in Internet penetration and adoption,organisations are beginning to explore the opportunities in delivering effective goods and services to their customers in real time. They are leveraging the growth in the use of Internet-enabled mobile phones, mobile social network and social commerce in Nigeria.
One of such organisations is Revive Technologies- a leading mobile devices retail outlet in Nigeria, they are launching their eCommerce portal www.revivephones.com .
At a media presentation in Lagos recently, Revive technologies disclosed that they will be commencing full online retailing of mobile devices and other Information Technology products from November 1, 2013.
The company said, the move is aimed at providing a more convenient and flexible alternative purchase channel option for its growing customers, is also in line with the company’s decision to drive the cashless economic policy of the Central Bank of Nigeria from the retail side.
Speaking on the online retailing initiative, Revive’s Chief Executive Officer Mr. Wale Thomas, said the online purchase option does not rule out the physical option, which consumers have to buy mobile and other IT devices from its retail outlets spread across the country. Rather the online purchase will further help their various customers to pick their devices at much more affordable prices and at their convenience too.
Mr. Wale reiterated that his organisation will be adding value to their teeming and prospective customers through delivering promptly and efficiently purchases to any part of the country with little or no additional cost. He also noted that Revive’s kind of online retail store is unique because it is not like every other online store but absolutely different from what already exist in Nigeria because it has a round the clock online customer care service.
The company’s experience of over 19 years in selling IT products gives them leverage to also provide the needed after sales support to their customers, In his words, Thomas says, “Our online purchase option is introduced to create flexibility, choices and convenience for our numerous customers. It’s in addition to the existing opportunity they have to walk into our physical retail outlets and make their purchase. From wherever you are, you can log on to the internet, browse through the various products on display and make purchase with your preferred payment option and the products will be delivered to you,”
It is worthy to note that the organisation also understands the challenges in online retailing of IT products in Nigeria and they are determined to give their customers a good experience as they buy their phones and other mobile devices at Revive Online Shop.
We wish Mr. Wale Thomas and his team a good success in this new initiative!